Returns & Exchanges

Due to the perishable nature of our single-origin spices and pantry goods, we cannot accept physical returns, but we are committed to ensuring you love every harvest. If your order arrived damaged or didn't meet your expectations, please reach out within 30 days of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Spices

  Upon arrival, please check your jars and pouches for any signs of transit damage or quality concerns to ensure your spices are fresh and potent.

• 2.
  Contact Our Team

  Email our support team with your order number and a brief description (and photos if applicable) of the issue you encountered with your product.

• 3.
  Resolution Review

  Our team will review your request within 48 hours to determine the best course of action, whether it is a direct replacement of the spice or a credit to your account.

• 4.
  Sustainable Disposal

  Since we do not require you to ship food items back to us, we encourage you to compost any damaged spices and recycle the glass jars or BPA-free plastic bags.